Privacy Policy
Introduction
At Keystone Granite, we are committed to safeguarding the privacy and personal information of our customers and visitors to our website. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect it.
By using our services or visiting our website, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of personal information when you engage with Keystone Granite:
- Personal Identification Information: Name, email address, phone number, mailing address, and other contact details.
- Transactional Information: Payment information, purchase history, and service preferences.
- Technical Information: IP address, browser type, device information, and usage data collected when you interact with our website.
- Communications: Any messages or requests you send us via email, contact forms, or phone calls.
How We Use Your Information
Keystone Granite uses the personal information we collect for the following purposes:
- To Provide Our Services: Process orders, manage appointments, and fulfill product deliveries.
- To Improve Customer Experience: Tailor our services to meet your needs and respond to customer service inquiries.
- Marketing Communications: Send promotional offers, updates, or information about new products and services if you have opted to receive these.
- Website Improvement: Analyze website usage to enhance the functionality and user experience of our website.
- Legal Compliance: Meet legal obligations, such as complying with applicable laws and responding to legal requests.
Data Sharing and Disclosure
Keystone Granite does not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share data with trusted service providers who assist us in running our business (e.g., payment processors, and product delivery services).
- Legal Obligations: If required by law or to protect the rights, property, or safety of Keystone Granite, our customers, or others, we may disclose information as needed.
Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to collect data about your interactions with our site. This helps us enhance your browsing experience and provide personalized content. You can control cookie preferences through your browser settings, although disabling cookies may affect the functionality of our website.
Your Rights and Choices
You have the right to:
- Access and Correct: Request access to the personal information we hold about you and correct any inaccuracies.
- Opt-Out: Unsubscribe from marketing communications at any time.
- Data Deletion: Requests that we delete your personal data, subject to legal and contractual obligations.
- Data Portability: Request a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the details provided below.
Third-Party Links
Our website may contain links to third-party websites. Keystone Granite is not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
Keystone Granite reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date at the top will be revised. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Keystone Granite
Columbus, Ohio
Phone: 614-541-9749
Email: oh@keystone-granite.com
Website: https://keystonegraniteoh.com/